Y2ASK Legal & Compliance
Our Approach to Safety
Safety is not an afterthought at Y2ASK — it is the core foundation of our platform. Here is how we combine world-class AI moderation, granular user controls, and mental health crisis resources to keep anonymous messaging fun, authentic, and protected.
Last updated: October 2026
1. Crisis & Mental Health Safe Harbor (24/7 Free & Confidential)
If you or someone in your community is experiencing emotional distress, bullying, or thoughts of self-harm, please know that you are never alone. Confidential crisis counselors are available 24/7:
Tele-MANAS
14416 / 1800 891 4416
Ministry of Health & Family Welfare (24/7 Toll-Free)
KIRAN Helpline
1800-599-0019
Toll-free 24/7 Mental Health Rehabilitation
988 Suicide & Crisis
Call or Text 988
Crisis Text Line: Text HOME to 741741
2. Automated AI Content Moderation
Y2ASK employs multi-layered machine learning algorithms trained on Gen-Z language patterns, transliterated Hinglish/regional slang, and emoji combinations to evaluate every single anonymous question before it reaches the recipient:
Zero Tolerance for Cyberbullying
Messages containing personal attacks, targeted insults, threats of violence, or derogatory language are rejected automatically by server-side NLP filters.
Self-Harm & Distress Recognition
Any message expressing thoughts of self-harm or suicide is intercepted immediately, preventing delivery while triggering crisis support resources.
Spam & Phishing Link Blocker
Anonymous senders cannot drop malicious URLs, commercial spam, or phishing links into recipient inboxes.
Transliterated Slang Detection
Our semantic models understand regional phonetics and obfuscated spellings to prevent bad actors from circumventing standard keyword blocks.
3. In-App Safety Controls for Creators
Creators maintain complete autonomy over their public inbox. The mobile app provides granular controls:
Hidden Words Custom Filter
Add sensitive keywords, phrases, or names to your private hidden words list. Incoming questions matching your filter are dropped before appearing in your feed.
Enhanced Moderation Mode
Ramp up AI sensitivity to proactively flag borderline sarcasm, passive aggression, or unsolicited personal inquiries.
Pause My Link
Need a break from notifications? Pause your public link for 1 hour, 24 hours, or indefinitely with a single toggle.
One-Tap Sender Block & Cryptographic Quarantine
Tap “Block Sender” on any message. Y2ASK calculates a salted one-way hash of the sender's device identifier and prevents them from reaching your inbox again.
4. Salted Cryptographic Anonymity
We believe in genuine anonymity, not surveillance. When sending an anonymous message on Y2ASK:
- We never reveal the sender's name, phone number, email address, or GPS coordinates to the recipient.
- We never store raw IP addresses in message databases. Only one-way salted hashes (
HMAC-SHA256) are retained for abuse rate limiting. - We never sell deceptive “reveal who sent this” hints or monetize false promises of identity unmasking, adhering strictly to App Store and Google Play UGC safety guidelines.
5. Minor Protection & India DPDP Act 2023
Y2ASK strictly enforces a minimum age requirement of 13 years, verified via date-of-birth gate during onboarding. In full compliance with the India Digital Personal Data Protection (DPDP) Act 2023:
Right to Erasure (Delete Account)
Users can erase their entire profile, messages, and username claims instantly from app settings or via our Data Deletion Portal.
Dedicated Grievance Officer
Our statutory Grievance Officer provides rapid redressal of user, parental, and student safety inquiries within 24–48 hours at grievance@y2ask.link.
Need to Report Harassment or Safety Concerns?
Our trust & safety team investigates reported messages around the clock.